PRIVACY POLICY & SECURITY INFO

• Vulcan Brands Takes Your Security
  and Privacy Seriously

  This privacy policy sets out how Vulcan Brands uses and protects any information that you give Vulcan Brands when you use this website. Vulcan Brands is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Vulcan Brands may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

• What We Collect

  We may collect the following information:

  • Name

  • Contact information including email address

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

  For the exhaustive list of cookies we collect see the list of cookies we collect section.

• What We Do with Information We Gather

  We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal Record Keeping

  • Customer Service Training

  • Improved Content Delivery

  We may use the information to improve our products and services and may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

• Use of Web Beacons

  When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL). Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

• About Our Email Marketing

  Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings. If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to [email protected] for review.

• How to Stop Receiving Emails from Us

  Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the Unsubscribe or Update Profile links at the end of any email. Be careful not to mark us as spam or you will lose the ability to receive transactional email such as purchase receipts or order tracking information.

• Sharing and Usage

  We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

• How We Use Cookies

  A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

• Links to Other Websites

  Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

• Controlling Your Personal Information

  You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

  We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

  You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 14300 Schaefer Hwy. Detroit, MI 48227.

  If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

• List of Cookies We Collect

  The table below lists the cookies we collect and what information they store.

  COOKIE NAME	COOKIE DESCRIPTION
  CART	The association with your shopping cart.
  CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
  COMPARE	The items that you have in the Compare Products list.
  CURRENCY	Your preferred currency
  CUSTOMER	An encrypted version of your customer id with the store.
  CUSTOMER_AUTH	An indicator if you are currently logged into the store.
  CUSTOMER_INFO	An encrypted version of the customer group you belong to.
  CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
  EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
  FRONTEND	You sesssion ID on the server.
  GUEST-VIEW	Allows guests to edit their orders.
  LAST_CATEGORY	The last category you visited.
  LAST_PRODUCT	The most recent product you have viewed.
  NEWMESSAGE	Indicates whether a new message has been received.
  NO_CACHE	Indicates whether it is allowed to use cache.
  PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
  POLL	The ID of any polls you have recently voted in.
  POLLN	Information on what polls you have voted on.
  RECENTLYCOMPARED	The items that you have recently compared.
  STF	Information on products you have emailed to friends.
  STORE	The store view or language you have selected.
  USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
  VIEWED_PRODUCT_IDS	The products that you have recently viewed.
  WISHLIST	An encrypted list of products added to your Wishlist.
  WISHLIST_CNT	The number of items in your Wishlist.

• Security Information

  Vulcan Brands is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All of our systems are PCI compliant meaning that any stored credit card information is encrypted and not visible by anyone. Our systems and procedures are continually updated to keep your personal information safe and secure. The state-of-the-art Vulcan Brands data center is access controlled, climate controlled, power protected and constantly monitored. Our back-office systems are protected by the latest commercial strength Anti-Virus, Anti-Spyware, Anti-Malware software and hardware to protect against network threats. The Vulcan Brands systems infrastructure is based on the very latest commercial Network Operating System software, and is configured to maintain the highest practical state of protection from outside and inside threats. All of the business application software is run within a framework of well-defined user security, including: unique users, complex passwords, enforcement of password expiration, and more. Inherent processes within our applications provide additional protection from accidental, incidental or intentional leaking or distribution of protected client and vendor information.